The following guide will show step-by-step how to setup, install, and start using your new Plantronics CS wireless headset. Please allow minutes to charge the CS headset followed by minutes to complete installation. Once setup is complete and you have tested the unit, allow 3 hours to fully charge the battery before your first full day of usage.
The other end will plug into the back of the CS base, as shown in the following picture. Place the headset into the base. You will feel a snug pull when the two magnets pull ensuring a perfect fit. The charging LED will flash green when charging and turn solid green when fully charged. A minute charge will be sufficient to complete the setup and installation.
A 3-hour charge will be required for a fully charged headset. You have four setup options for connecting your CS to your desk phone. Option A Install CS into standard desk phone without a headset port. Sold Separately. A-1 Unplug your telephone handset from the side of your phone. A-3 Plug your telephone handset cord into the middle of the Telephone Interface Cable black box. To make a call, push the button on the side of the CS headset to turn the headset on. Lift your handset off the phone and set it on your desk.
You should now hear a dial tone, or on some phones, you also need to press an available line to get a dial tone. When finished, place the handset back in the cradle to hang-up the call and push the button on the side of the CS to turn the headset off. Alternatively, you can leave the headset on at all times and simply remove your handset to take a call and replace when finished.
You simply need to change the compatibility slide switch to work with your phone. See Step 5 Compatibility Slide Switch below. B-1 Plug the Telephone Interface Cable into the headset port usually located on the bottom of the phone. You should now hear a dial tone. Alternatively, you can leave the headset on at all times and simply press the appropriate buttons on your telephone to take a call and replace when finished.
See Step 5: Compatibility Slide Switch below. C-1 Unplug your telephone handset from the side of your phone. C-3 Plug your telephone handset cord into the middle of the Telephone Interface Cable black box. Attach your HL10 Handset Lifter to your phone using the 3 included adhesive strips.
You will want your HL10 as far back away from you as possible for best results.
To make a call, push the button on the side of the CS headset. The HL10 lifter will lift giving you a dial tone. When finished, push the button on the side of the CS to hang-up the call. When you have an incoming call, you will hear beeps in your ear indicating a call.
If you choose to take the call, push the button on the CS headset to answer the call and press again when finished to hang-up the call. If you need to put the call on hold, or transfer the call, walk back to your phone and press the desired buttons. In case you change phones in the future, you may need this cable, depending on compatibility.
With many variations, where and how you plug your EHS cable into your telephone will vary greatly. Please see the documentation that was included with your specific EHS Cable for proper installation.
You will hear a dial tone. Your CS wireless headset has two buttons.Keep in touch and stay productive with Teams and Officeeven when you're working remotely. Learn how to collaborate with Office Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
The issue might be due to some driver incompatibilities on your device. To resolve this, kindly follow the steps below. On the search bar, type Sound and press Enter. Select the Recording tab. Right-click on Microphone and click Properties. Click OK. If the issue persists, we recommend switching from plugging the Microphone into the back 3.
Did this solve your problem? Yes No. Sorry this didn't help. April 14, Keep in touch and stay productive with Teams and Officeeven when you're working remotely. Site Feedback. Tell us about your experience with our site.
Ahscheiner Created on December 28, My microphone insists on playing back through my headphones even though the radio button "Listen to this Device" is unchecked. The sound is less echoey than when Listen is checked, but it is still there for sure.
This problem did not exist yesterday -- it all worked fine before and responded to the listen button properly. But I unplugged and replugged my headphones and now this. Any help please. I have read of this problem elsewhere but no clear solutions or explanations. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Vanessa Oca Replied on December 28, Microsoft Agent.
Hello, The issue might be due to some driver incompatibilities on your device.
Plantronics CS540 Setup, Installation, and Users Guide
If you need further assistance, kindly get back to us. Thanks for marking this as the answer. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. How satisfied are you with this response?Echo is typically a result of audio levels that are too high in both the Toshiba telephone and Plantronics headset.
This problem can be easily corrected. Below are the three most common fixes for echo issues. Start with number the easiest fix. For users who would rather have one of our cheerful Virginia-based Headset Experts assist you over the phone contact us at Depending on your Plantronics wireless headset you will find the settings for the microphone either on the bottom of the base, on the back of the base or in a hidden compartment on the side of the base Savi series.
Look for the microphone icon. If you have arrived at this step it is because your Toshiba IP phone has a Headset setting that needs to be adjusted. This will require going into the Toshiba's phone settings and doing some programming.
How to stop microphone playback through my headphones although Listen to Device is not checked
Right now it seems as if your Toshiba IP phone has the headset microphone transmit level too high and you hear yourself in the headset. Below you will find steps to adjust those settings. Ensure that the handset is on the phone and that you are not on a call when performing the following steps.
All prices are in USD. All these words: Exact phrase: Any of these words:.
Plantronics RIG 700HD review: It improves on its predecessor, but perhaps not enough
Support center. Support Topics. Submit new ticket. View existing ticket. Useful Links. Online Store. Shipping and Returns. How To Videos. How do I elminate or troubleshoot echo problems with my Plantronics wireless headset on a Toshiba IP Phone - series? Turn the volume down on Toshiba phone to the lowest setting.
Now turn the volume down on the Plantronics earpiece. You will hear a beep when wearing the headset when reaching the lowest setting.I guess someone liked it better that way. But, uh The sizing system is the culprit, I think. Instead, there are three holes machined into each side of the headband. It feels like a prototype, held together by 3D-printed plastic and prayers. It eliminates the weight of a metal headband and reinforced hinges, resulting in a RIG HD that weighs a mere 8.
Battery, transmitter, all of it just a hair over half a pound.
Miraculous is what we call that. And Plantronics has refined its ad-hoc aesthetic somewhat over the years. The RIG HD still looks rough around the edges, but improves on the old LX by abandoning the floating headband style for a more traditional padded band.
Plantronics also scaled back on texture this time, abandoning the ribbed plastic of the LX for smooth piano black planes and curves. Not so long ago, those were reserved for the best of the best.
I only wish it were easier to tell which was the volume wheel and which was chatmix without taking the headset off. Having one wheel per ear would be a lot more intuitive. A strong logo, a splash of brushed bronze on the ears, these are a marked improvement to the RIG line. To quote our previous review:. Good headsets usually sound good across music, games, and films, while the bad headsets usually sound universally bad.
That said, the rattling and distortion that I noticed last time has been fixed, at least. Instead there is Windows Sonic surround, presumably because the license is cheaper. Your opinion may vary, as this is one of those hot-button topics audio people like to debate, but I wish Plantronics had sprung for the Atmos license. This is a bit of a lateral move, but the RIG HD and its dongle are too bulky to be used anywhere except at a desk, thus negating any need for a removable microphone.
I spent hours thinking the RIG HD had a constant background hiss, only to realize it was feedback from the empty 3.You can use your phone with different types of accessories, such as headsets, microphones, and speakers. This table shows you which ones you can use with your particular phone. To check which phone model you have, press Applications and select Phone information. The Model number field shows your phone model.
When you add features to your phone, some features require a line button. But each line button on your phone can support only one function a line, a speed dial, or a feature. If your phone's line buttons are already in use, your phone won't display any additional features.
You can use headset jack to connect external hardware to your phone. The accessory list, by default, contains an analog headset that can be set up to enable wideband. Press Applications. Optional Select an accessory and press Show detail. It is important to know your phone model because each phone supports a different set of accessories.
Select Phone information. There are a number of Cisco and third party headsets available for use on your Cisco IP Phones and devices. High Sound Pressure—Avoid listening to high volume levels for long periods to prevent possible hearing damage.
Ask Different is a question and answer site for power users of Apple hardware and software. It only takes a minute to sign up. Apparently there is a native option on Windows OS to disable itI wonder if there is any way to achieve that in macOS? I got an answer from the Plantronics Poly support team, all their products have sidetone enabled. On macOS, the driver Plantronics Hub they provide is not that good and doesn't allow to disable sidetone which is probably firmware enabled.
I've also tested the headset with the 3. Sign up to join this community. The best answers are voted up and rise to the top. Home Questions Tags Users Unanswered. Ask Question. Asked 1 month ago. Active 1 month ago. Viewed times. Thomas Thomas 1 2 2 bronze badges. Is what you hear immediate, or is there a slight delay? It is entirely possible that your Skype partner has their volume so loud that their mic is picking up the output of their speakers and routing it back to you - out of sync so it doesn't register as feedback.
There is no delay at all, I would tend towards feedback, indeed, in Skype's settings, when I'm testing the headset, I can also hear the same feedback.
Active Oldest Votes. The Overflow Blog. Socializing with co-workers while social distancing. Podcast Programming tutorials can be a real drag.
Sidetone in 19th century telephones varied until the carbon transmitter was used, which produced a distinct sidetone that discouraged speaking loudly enough, and occasionally so loud as to cause the instrument to produce uncontrolled oscillations, resulting in howling audio effects. Sidetone is disabled when phones of any kind are running in speakerphone mode, due to perpetual and almost immediate feedback. Anti-sidetone circuitry in the telephone hybrid brought sidetone under control in the early 20th century, leaving enough feedback signal to assure the user that the phone is really working, and allowing the use of a unitized telephone handset.
In cellular technologies, one of the many benefits of sidetone-enabled phones is that a user knows a call has been dropped or ended if he or she no longer hears sidetone.
Comfort noise provides a similar benefit. Almost all land-line wired and wireless phones have employed sidetone, so naturally it was an expected convention for cellular telephony but is not standard by any means.
Usability experts believe that lack of adequate sidetone causes some people to shout or speak too loudly when using a cell phone this behavior is sometimes referred to as "cell yell".
Sidetone is valuable for the hearing impaired. Sidetone can be, and often is, amplified for land-line phones for the hearing impaired. Several software packages and wiring workarounds have been developed that replicate sidetone, but feedback looping remains a problem.
In wireless telegraphy WT and amateur radiosidetone is the audible indication of a continuous wave CW signal as the operator sends Morse Code. As in telephony, sidetone serves as feedback to the operator that what they are sending is what is intended. It is designed to mimic the tone generated by a typical radio receiver when a CW signal is converted to the intermediate frequency IFthen mixed with the Beat frequency oscillator BFO frequency to generate a difference frequencywhich is audible over the radio receiver loudspeaker or headphones.
Sidetone is also used on voice radio equipment to give the radio operator confidence that they are transmitting over the radio. The sidetone audio is typically derived from the transmit audio circuitry.
In aviation audio systems the loudness of the sidetone heard in a helmet or headset may be adjusted to suit personal comfort, although this may lead to communication problems since the person speaking will be largely unaware of how his transmission sounds to the recipient. The ideal level for the right psychoacoustic behavior is reported to be about 7dB below the received audio, according to RTCA specification DO If the headset signal level is set too high, the pilot will inevitably speak more softly, resulting in too low a level of modulation to the radio transmitter.
When a commentator, announceror MC for a public event may otherwise be able to hear their own voice in the delayed output from the loudspeakers, they may opt to use a headset which provides instant sidetone of their own voice, thus removing the distracting effect of greatly delayed feedback from the loudspeakers.
From Wikipedia, the free encyclopedia. Retrieved Categories : Telephony equipment Radio Feedback. Hidden categories: Articles with short description. Namespaces Article Talk.The Plantronics Voyager Headset Family